Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.

Last updated: January 2025

Introduction

MO Serviços, Lda is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, process, store, and protect your personal data in compliance with applicable data protection laws in Mozambique.

Data Collection

We collect information that you provide directly to us when: • You request quotes or information about our services • You fill out contact forms on our website • You communicate with us by phone, email, or online chat • You subscribe to our communications The data collected may include: name, email address, phone number, company name, job title, and any additional information you choose to provide.

Data Usage

We use your personal data to: • Respond to your requests and provide requested services • Process quotes and commercial proposals • Communicate information about our services • Improve our website and services • Comply with legal and regulatory obligations We never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction: • Encryption of sensitive data • Restricted access to personal data • Regular staff training on data protection • Periodic security audits Your data is stored on secure servers and kept only for as long as necessary to fulfill the purposes described in this policy.

Your Rights

You have the right to: • Access your personal data that we hold • Correct incorrect or incomplete data • Request deletion of your data • Object to the processing of your data • Withdraw consent at any time • File a complaint with the data protection authority To exercise any of these rights, contact us through the channels indicated below.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, contact us:

+258 82 121 4804 / +258 84 807 2497